Refund and Returns Policy

So Sexy Beauty Refund and Returns Policy

Contact Information:

• Email: info@sosexybeauty.com
• Phone Number: +971 54 379 2098
• Website: sosexybeauty.com

General Refund and Returns Policy

At So Sexy Beauty, we strive to provide high-quality beauty products and exceptional home services to our customers. If for any reason you are not satisfied with your purchase or service, we are here to help.

Refunds and Returns for Cosmetic Products

1. Eligibility for Returns
   • Products must be unused, unopened, and in the same condition that you received them.
   • Products must be in the original packaging.
   • Returns must be made within 14 days of the purchase date.
2. Non-Returnable Items
   • Opened or used products.
   • Gift cards.
   • Sale items.
3. Return Process
   • To initiate a return, please contact us at info@sosexybeauty.com with your order details.
   • Once your return is approved, we will provide you with instructions on how to return your product.
   • The customer is responsible for the shipping costs of returning the item.
4. Refund Process
   • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Refunds for Home Services

1. Service Satisfaction
   • If you are not satisfied with a home service provided, please contact us immediately at +971 54 379 2098 or info@sosexybeauty.com.
   • We will assess the situation and determine an appropriate resolution, which may include a re-service or partial refund.
2. Cancellation Policy
   • Services can be canceled or rescheduled at no charge up to 24 hours before the scheduled appointment.
   • Cancellations made within 24 hours of the appointment time may incur a cancellation fee.

Contact Us

If you have any questions about our refund and returns policy, please contact us at:

• Email: info@sosexybeauty.com
• Phone Number: +971 54 379 2098
• Website: sosexybeauty.com